The post office decided to ignore the Fragile signs and when my order arrived, everything was broken. I reached out , and was thrilled a couple days later when my order was totally replaced at no charge to me. This was the best thing to happen to me in awhile. I figured I'd have to at least pay for shipping. And my spicy olives are a hit in this house. My grandson is waiting for a nice Italian dinner and of course our crusty bread with your flavor infused oils. Salads , Italian dinner and crusty bread. Of course your products make my food taste so good. Thank you. I will be ordering more.